Statutory right · No login

Withdrawal from the contract

Here you can exercise your statutory right of withdrawal, without an account and without logging in.

You have the right to withdraw from the contract within fourteen (14) calendar days from the day on which you, or a third party designated by you — other than the carrier — acquired physical possession of the goods, without giving any reason (Articles 3e et seq. of Greek Law 2251/1994).

Fill in the details below and press “Confirm withdrawal”. Your declaration takes effect from the moment you send it; no acceptance from us is required. Immediately afterwards you will see on screen an acknowledgement of receipt with a registration number and the exact date and time of submission — keep it (save or print it). If you also receive the same acknowledgement by email, keep that too as proof.

Your details

As shown on your order.
The email address on your order, for identification of the declaration.

The order

You will find it in your order confirmation email.
Cannot find your order number?
Fill in these two if you do not have your order number. Your withdrawal is also valid without it.
Which products does your withdrawal concern?
It helps us to confirm that your declaration was made within the time limit.

Optional

It is not necessary. We ask for it only if you wish it to be included in your declaration.
Only if you would like us to contact you by telephone about the return of the products.
You are not obliged to state a reason. Your answer does not affect your right in any way.
Declaration. By submitting this declaration I declare that I withdraw from the contract of sale concerning the above goods.

The declaration is registered immediately and is valid without any acceptance from us.

Other ways to withdraw

This form is not the only way. You can also withdraw by any other unequivocal statement, in particular:

  • by email to info@ellizcloset.gr
  • by post to the address: Elliz Closet, Tsimiski 42, 67131 Xanthi, Greece
  • by telephone on 2541109603 — we will send you written confirmation
  • using the model withdrawal form in Annex B of Greek Law 2251/1994 (complete the text below and send it to us by email or by post)
    Model withdrawal form (Annex B)

    To: Elliz Closet, Tsimiski 42, 671 31 Xanthi, Greece — email: info@ellizcloset.gr

    I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: ____________________

    Ordered on (*): ____________ / received on (*): ____________

    Name of consumer(s): ____________________

    Address of consumer(s): ____________________

    Signature of consumer(s) (only if this form is notified on paper): ____________

    Date: ____________

    (*) Delete as appropriate.

Would you like a size exchange or store credit instead? See Returns & Exchanges. The choice is yours and does not affect your right of withdrawal.

In case of any discrepancy between the English and the Greek text, the Greek version prevails.