Privacy Policy

Introduction

This Privacy Policy describes how www.ellizcloset.gr collects, uses, stores and protects your personal data, as well as how it uses cookies during your visit to the website. This Personal Data Protection Statement refers to the personal data that you provide to us during your orders or while browsing this website.

If you use this website, you accept and consent to this Personal Data Protection Statement, as well as to the Terms and Conditions of use of the website that have been announced through it.

Data Controller

The controller of your personal data is the company:

  • Company name: ELLIZCLOSET MENS CLOTHING OE (trading name: ELLIZ CLOSET)
  • Registered office: Tsimiski 42, Xanthi, Postcode 67131, Greece
  • GEMI: 181325146000
  • Email: info@ellizcloset.gr
  • Website: www.ellizcloset.gr

For any matter concerning the processing of your personal data or the exercise of your rights, you may contact us at info@ellizcloset.gr.

What Personal Data Is

Personal data is information that identifies you directly or indirectly. Indirectly means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.

What Information We Collect

The website is designed so that you can visit it without having to reveal your identity, unless you wish to. You are asked to provide us with your personal data only if you wish to order product(s), register on our website and/or send us an email.

We collect two (2) types of information: (1) details you give us when you register as a customer and (2) details you give us so that your order can be carried out. When completing any order form you may be asked for:

  • Full name
  • Postal address and postcode
  • Email address
  • Telephone number
  • Payment method for the order
  • Shipping and delivery details and invoicing details, where required

Use of Information

The information you provide voluntarily is used so that you can have direct and meaningful communication with the shop, so that you are given answers to specific questions and, finally, so that your orders can be served and carried out. We use your contact details to contact you about:

  • the delivery of the order to your premises,
  • the confirmation and identification of the customer in any necessary case,
  • new or alternative products offered by www.ellizcloset.gr,
  • special offers from www.ellizcloset.gr.

You have the option to choose whether or not you wish to receive such communications, by sending your request by email to info@ellizcloset.gr. We do not collect or process personal data that is not necessary in order to fulfil the corresponding purpose.

Use of Data for Advertising Purposes

For the continuous improvement and enhancement of our services, we may send you marketing messages by email that relate to our business. We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers we may use the email address we have received from you, within the framework of our already existing relationship, to provide you with marketing materials relating to similar products or services.

You may at any time object to this use and unsubscribe, by following the instructions in the email message you receive or by updating your preferences.

Recipients of the Data

www.ellizcloset.gr does not transmit to any other organisation or partner that is not connected with it the email addresses or any other information concerning its users and customers, except to direct partners in the order-handling process, in particular the courier company we work with at any given time, for the delivery of orders.

In no other case do we share your personal details with third parties without your prior consent, unless this is required by lawful means (e.g. pursuant to a court decision or a legal obligation).

Legal Obligations and Legal Defence

We may need to use and retain personal data for legal and compliance reasons, such as the prevention, detection or investigation of crime, the prevention of loss, fraud or any other abuse of our services and IT systems, as well as for the protection or exercise of our rights or the rights of third parties.

Cookies and Similar Technologies

www.ellizcloset.gr may use cookies as part of facilitating, as well as operating, the services provided through its website. Cookies are small files (text files) that are sent to and stored on the user's computer, allowing websites such as www.ellizcloset.gr to operate smoothly, recognise frequent users, facilitate their access and collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them.

Categories of Cookies

  • Necessary cookies: They enable the execution of the site's basic functions, such as adding products to the cart, saving products to the wishlist and online payment. Without them, the smooth operation of the e-shop is directly impaired.
  • Functionality cookies: They remember your preferences while you browse, so that we can suggest the appropriate products to you and so that you can find what you are looking for more easily.
  • Performance / Analytics cookies: They collect aggregated and anonymous information about how visitors use the website (which pages they visit most often, whether they encounter any problem, etc.). They do not identify the visitor and are used only to improve the operation of www.ellizcloset.gr.
  • Advertising cookies: They are used to provide advertisements that are relevant to you and your interests, to send offers that better meet your needs and to measure the effectiveness of our advertising campaigns.

Advertising & Analytics Partners (Third Parties)

Third-party vendors, including Google, may display the company's advertisements on websites on the internet and use cookies to serve advertisements based on your previous visit to www.ellizcloset.gr (remarketing).

www.ellizcloset.gr may use the features of Google Analytics for display advertising (e.g. remarketing, Google Display Network Impression Reporting). It complies with the Interest-based Advertising Policy of Google AdWords / Google Ads and the restrictions on sensitive categories. By using Google Ads Settings, visitors can opt out of Google Analytics for display advertising and customise Google Display Network ads.

Other third-party cookies used by the website come from the companies Facebook (for social sharing) and Instagram (for serving users' payments, if this payment method is chosen by the users themselves).

Third-party advertisers and other businesses we work with may use their own cookies to collect information about your activities on our website. We do not control these cookies.

BestPrice 360°

With the aim of improving our services, we have integrated into the website the tool BestPrice 360°, as part of exporting statistics and performance data from the participation of our online shop in the price-comparison platform BestPrice.gr.

BestPrice 360° allows the transmission to BestPrice.gr of anonymous data about visitors' activity on the website (such as a visit or an online order), for the extraction of statistical results and the improvement of marketing actions. Only if you have given your consent through the corresponding option in your BestPrice profile, every order you place online is automatically saved in your BestPrice profile. This feature serves exclusively the saving of the basic order details (such as order code, products, etc.), without any personal data contained in your order being transmitted.

Managing Cookies

You can set your browser (Chrome, Firefox, Edge, etc.) to notify you each time before a cookie is received and to decide for yourself whether to accept or reject it. In this case, you may not be able to make use of all the features of the website. We reserve the right to change this cookie policy at any time; any changes apply from the moment the revised policy is available on our website.

Correction, Modification or Deletion of Information

We allow you to correct, change, supplement or delete data and information that you have provided. If you choose to delete an item of information, we will act so that it is deleted immediately from our records. For your protection and security, we will try to make sure that the person making the changes is indeed the user themselves. For access, change or deletion of your personal data, contact us by email at info@ellizcloset.gr. The change or correction may also be made through your account page on www.ellizcloset.gr.

Your Legal Rights

As a data subject you have specific legal rights concerning the personal data we collect from you, in accordance with the applicable data protection legislation:

  • Right to withdraw consent: Where the processing is based on your consent, you may withdraw it at any time.
  • Right to rectification: You may ask us to correct the personal data concerning you. You also have the option to check and correct it through your personal account.
  • Right of access: You may ask us for information about the personal data we hold about you, as well as a copy of it free of charge.
  • Right to data portability: At your request, and where technically feasible, we will transfer your data to another controller.
  • Right to erasure: You may ask us to delete your personal data, provided that it is no longer necessary or provided that you withdraw your consent and there is no other legal basis for processing.
  • Right to restriction: You may ask us to restrict the processing, e.g. when you contest the accuracy of the data, when the processing is unlawful, when you need the data for legal claims or when you object to the processing.
  • Right to object: You may object at any time to the processing of your data on grounds relating to your particular situation, provided that the processing is based on our legitimate interest or that of third parties.
  • Right to lodge a complaint: In case of a suspected infringement, you may lodge a complaint with the data protection supervisory authority.

Time period: We will try to satisfy your request within 30 days. The deadline may be extended depending on the complexity of the request. In some cases we may not be able to identify you as a data subject (e.g. for data collected through cookies), unless you provide us with additional identification information. To exercise your rights, please contact us in writing, by email at info@ellizcloset.gr.

Competent supervisory authority: You have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA), Kifissias Ave. 1-3, Postcode 115 23 Athens — www.dpa.gr.

Processing of Minors' Data

We do not collect or process personal data of children under 16 years of age, unless parental consent has been given, in accordance with the applicable legislation. If we become aware that the personal data of a child was collected by mistake, we will delete it without undue delay.

Retention of Your Personal Data

In general, we will delete the personal data we collect from you if it is no longer necessary for the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period of time due to legislative provisions. We will not delete all of your personal data if you have asked us not to contact you in the future, so that we keep a record of the persons who do not wish to be contacted in the future.

Data Security

We require the employees and maintainers of our website to provide users-customers with the level of security referred to in this Statement. We will do everything possible to protect your personal data; however, the protection of your password on our website also depends on you.

Amendments to This Policy

We reserve the right to amend this Privacy Policy. Every change is posted on this page with an updated date. We recommend that you check it periodically.

Contact

For any question about this Privacy Policy or the processing of your personal data:

  • ELLIZCLOSET MENS CLOTHING OE (trading name: ELLIZ CLOSET)
  • Address: Tsimiski 42, Xanthi, Postcode 67131, Greece
  • GEMI: 181325146000
  • Email: info@ellizcloset.gr
  • Website: www.ellizcloset.gr

Last updated: June 2026

In case of any discrepancy between the English and the Greek text, the Greek version prevails.